Shipping Policy
We currently ship to customers in the United States, United Kingdom, Australia, Canada, Europe.
Order Processing Time
Orders are processed within 48 hours after payment is confirmed (excluding weekends and holidays).
Order Cancellation
You may cancel your order within 24 hours of placing it, provided it has not yet shipped. After that, cancellations are not guaranteed and our standard Refund Policy will apply.
Tracking Your Order
Once your order has shipped, a tracking number will be sent to your email. You can track your shipment using our Track Order page, or by contacting our support team.
For assistance, please use our contact form or email us at support@ashandoakes.com.